How to choose cap size?
Cap size will decide whether your wig can lay down well on your head, so it is very important to choose a suitable size. If you are not sure about your cap size, we do recommend you to measure your head in advance.
First, you need to lay down your hair as tight as you can before measuring your head size.
Second, measure your head size like picture tutorial below, and remember to write down all your measurement.
Third, check your measurement and the size table, choose a suitable size.
Finally, if you have any confusion about your size, you can also contact customer service for help.
• Email: [email protected]
• Phone Number: +1 718 414 6522
• Business Time: 9pm-5am Sun-Thurs and 9pm-12pm Sat
Shipping & Time Frame
• Worldwide Shipping
• Shipping Method:DHL, FEDEX, DPD, TNT etc.
• Shipping Fee:
• Processing & Shipping Time:
For those wigs not in stock, extra 7-10 business days would be needed.
And if there will be some delays for processing orders during our peak season, sincerely hope you can understand.
Exchange & Return Policy• Attention Please:
ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned. If you want to exchange/return, please contact us in 7 days once receiving goods, which means your return/ exchange request is gladly received.
• How To Return/Exchange?
All return/exchange requests won’t be neglected. Please email us [email protected] the problems, we will try our best to solve your problem. Pictures with intact lace are required. Our customer service will give you the return address or help you exchange for the correct item. The Return Postage is on buyer.For more details, please check our FAQ page:https://www.myfirstwig.com/faq.html • Email For Help: [email protected]