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shopping guide

SHOPPING

Cap Constructions Differences

Cap Size & How To Measure

Delivery & Time Frame

Return/Exchange Policy

Need Help & Customer Service


MYFIRSTWIG

Is MyFirstWig Legit?

Unsure of the quality?

About MyFirstWig

How To Measure?

Lay down your hair as tight as you can before measuring your head size.

Measure your head size like picture tutorial below, and remember to write down all your measurement.

Check your measurement and the size table, choose a suitable size.

size-1 size-2
circumference 21.5"/22" 22.5"/23"
front to nape 14" 14.5"
ear to ear across forehead 12" 13"
temple to temple round back 14.5" 15.5"
nape of neck 5" 6"

* If you have any confusion about your size, you can contact [email protected] for help.

Tutorial Video Of Measure

Delivery Country:

Worldwide

Shipment:

DHL/Fedex/TNT randomly, if you had any request for specific delivery company, ask [email protected] for help.

Processing & Delivery Time:

*Please understand if there will be any delays for processing orders during peak season, we always try our best to ship out the wig as soon as possible.

Procedure Stock Order No-inventory Order
Order received 1-2 working days 1-2 working days
Order processing(Include styling & coloring) 2-3 working days 7-10 working days
Delivery time 2-3 working days
Total 5-8 working days 10-15 working days

Shipment:

When your wig is shipped out, the tracking number will be sent to your email address automatically, from which you can check the status of shipment. If you didn’t get the tracking number, ask [email protected] for further information.

What wigs can be Returned/Exchanged?

ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned.

Our Guarantee

All eligible wigs received within 15 days can be returned/exchange with/without reason.

*MyFirstWig would love to improve our products, so hopefully you can let our customer service know which part of our wigs doesn’t meet your needs.

How To Return/Exchange?

Step 1: Send emails to [email protected] and including the followings:

Pictures of the wig ( showing the wig no lace cut, no damage, unwashed, no hair cut, no hair dye)
Exchange or Return Service you are requiring.
Reason of Exchange/Return

Step 2: Wait the shipping address for Return/Exchange

* Return/Exchange address is based on U.S. for most of countries.

Attention please:

Tracking number for the returned package needs to be provided within 7 days from the day CSR give the return address. After 7 days we will assume that the product is satisfactory and no exchange/return is necessary. Customers can enjoy one time free exchange (Return postage is on buyer).

*For those self-return or self-exchange, our customer

CONTACT US













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EMAIL:

Customer Service

Phone:

+1 718 414 6522

Business hours:

Sun-Thurs | 7:30PM - 4:00AM

About MyFirstWig

In 2015, "My First Wig" was created as a way to introduce first time wig wearers to high quality wigs. What makes us unique is that we provide detailed tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; so we have our own hairstylists and provide detailed instructions on application, styling and maintenance.

“We always love to hear from our customers and help you get the most suitable and affordable wig! If you have any questions or you're interested in joining one of our VIP members, please do feel free to reach out to us with any questions, suggestions and comments!”

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By MyFirstWig

OFFICIAL WEBSITES

  • MYFIRSTWIG.com
  • MYFIRSTWIG.CO.UK
  • MYFIRSTWIG.FR

CONTACT

EMAIL:

Customer Service

Worldwide
[email protected]

Phone:

+1 718 414 6522

Business hours:

Sun-Thurs |
7:30PM - 4:00AM

ABOUT OUR WIG

01 About Our Lace
02 Naturalness Of Our Wig
03 Best Wig For Beginners

Customer Real Reviews

HEADBAND WIG - CHEV - HUMAN HAIR CURLY (3B-3C) HEADBAND WIG - HBW045

I had never heard of a headband wig until my friend was wearing one when we went out, and she told me about them and gave me the website. I'm suffering some hair loss from the medications I am taking from a kidney transplant last year. I was amazed that it came in 5 days. I am totally amazed by this wig. I have already ordered a second. I received so many compliments. My mother loves it, and she didn't really care for the short wigs I purchased at the beauty supply store. So for her to absolutely love it says a lot. This wig is perfect for me. It's soft, and easy to put on and manage. Everyone said it looked like my hair. I love the versatility of it. The fact that I can wear it down, or put it up in a ponytail. Excellent quality. I will absolutely recommend these to everyone I know. I am SUPER pleased with this product.

I wear my wig everyday. I forgot to mention the length seems even longer than 14” where the reviewers were saying the length was shorter than what they ordered mine appears to be even longer.No complaints there.I have got many compliments especially my husband and my daughter who think I look beautiful!

I purchased the Jamie- Malaysian hair blunt cut lace front wig (12 inch) and I absolutely ADORE IT!! I’ll definitely be a returning customer.

I love this wig. It looks so natural and I just quickly passed a flat iron through it. You can honestly throw it on and go, straight out of the bag. You’ll love it! Trust me.

About MyFirstWig

In 2015, "My First Wig" was created as a way to introduce first time wig wearers to high quality wigs. What makes us unique is that we provide detailed tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; so we have our own hairstylists and provide detailed instructions on application, styling and maintenance.

FOUNDED WITH A MISSION

Beginner friendly wigs | Truested by 200k+ customers since 2015

Since founded in 2015,MyFirstWig never stops improvingGupgrade our product lines. We have experienced 3phases improvements in the past few years.Lace wig 1.0 focuses on the high quality hair for wig beginners. Withlace front wig in more affordable price and light bleached came after 1.0.And pre-plucked hairline with 6" freeparting space in 3.0.Now MyFirstWig would like to release Lace Wig 4.0 with various advantages & convenience for wig wearing

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