Return Policy

What wigs can be returned?
ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned.If you want to exchange/return, please contact us in 7 days once receiving goods, which means your return/ exchange request is gladly received.

How to return the wig?
The wig with intact lace can be returned, and CSR need to check whether the wig is complete. To help you return the wig, please email us [email protected] and follow CSR's guide, or we are not responsible for any loss!

Attention please:
Tracking number for the returned package needs to be provided within 7 days from the day CSR give the return address. After 7 days we will assume that the product is satisfactory and no exchange/return is necessary.

*For those self-return or self-exchange, our customer service have a right to refuse.