Hair Length Guide

The hair length should be from the head top to the hair bottom as the hair is straight. The wavy and curly wig is processed from straight wig, so in the same length, curly and wavy wig will be shorter than straight wig.

How to choose cap size?

Cap size will decide whether your wig can lay down well on your head, so it is very important to choose a suitable size. If you are not sure about your cap size, we do recommend you to measure your head in advance.

First, you need to lay down your hair as tight as you can before measuring your head size.
Second, measure your head size like picture tutorial below, and remember to write down all your measurement.

Third, check your measurement and the size table, choose a suitable size.

Finally, if you have any confusion about your size, you can also contact customer service for help.
• Email: [email protected]
• Phone Number: +1 718 414 6522
• Business Time: 9pm-5am Sun-Thurs and 9pm-12pm Sat

Shipping & Time Frame

• Worldwide Shipping

• Shipping Method:DHL, FEDEX, DPD, TNT etc.

• Shipping Fee:

• Processing & Shipping Time:

For those wigs not in stock, extra 7-10 business days would be needed.
And if there will be some delays for processing orders during our peak season, sincerely hope you can understand.

Exchange & Return Policy

• Attention Please:
Free Return for eligible wigs only (Non-Altered Wig: No lace cutting (for orders without lace cutting service), no damage, unwashed, no hair cut, no hair dye). Contact [email protected] within 15 days once receiving package from us. Our customer service would process your return request within 48 hours.

• How To Return/Exchange?
All return/exchange requests won’t be neglected. Please email us [email protected] the problems, we will try our best to solve your problem. Pictures with intact lace are required. Our customer service will give you the return address or help you exchange for the correct item. The Return Postage is on buyer.For more details, please check our FAQ page:https://www.myfirstwig.com/faq.html

*For those self-return or self-exchange, our customer service have rights to refuse.

• Email For Help: [email protected]

More Information